Contact Us
Have a question? We'd love to hear from you. Send us a message and we'll respond as soon as possible.
Contact information
Email
Phone
Address
191 Nugget ave, Unit 14,
Scarborough, ON, Canada
FAQ
Planter Drainage
Our innovative design features built-in drainage that effectively prevents root rot by allowing excess water to escape, ensures roots get plenty of oxygen for healthy growth, maintains perfectly balanced soil moisture (never too soggy or too dry), and makes watering simple and forgiving so you’re far less likely to overwater by accident.
Durability
Made from eco-friendly plant-based plastic for a sustainable choice — stable and long-lasting, with no biodegradation during normal everyday use. Perfect for indoor and outdoor settings. They handle typical weather and regular sun well, but avoid prolonged extreme heat (35°C/95°F+ with constant direct sunlight). Very subtle color fading is possible over extended strong sun exposure, though it’s minimal and rarely noticeable. Easy to clean: simply wipe with warm soapy water and a soft cloth. Hand wash only — not dishwasher safe.
Color Accuracy
All photos on our website are captured under realistic home lighting conditions and enhanced using advanced imaging techniques for optimal clarity and detail.
Wholesale
info@tectle.comFor wholesale inquiries and larger orders, we’d love to hear from you! Please reach out directly to info@tectle.com with details about your needs and we’ll provide personalized pricing, minimum quantities, and lead times. We’re happy to work with retailers, landscapers, interior designers, and businesses of all sizes — just drop us an email and we’ll get back to you quickly!
Shipping Policy
Processing Time
Orders are typically prepared and dispatched within 1–5 business days from the time we receive your order (Monday–Friday, excluding holidays). We’ll always keep you updated if anything changes!
Canada
We ship to all addresses in Canada with free standard shipping on every order — no minimum required!Orders are typically sent via Canada Post with tracking, and delivery usually takes 3–10 business days depending on your location. We’ll email you a tracking number as soon as your package is on its way!
United States
We ship to all addresses in the United States with free standard shipping on every order — no minimum required!Orders are typically sent via UPS or USPS with tracking included, and delivery usually takes 4–12 business days depending on your location. You’ll receive a tracking number by email as soon as your package ships!
Return Policy
Returns details
info@tectle.comAt Tectle, your complete satisfaction is our top priority.If for any reason you’re not thrilled with your purchase, we happily accept returns within 180 days of your order date. Simply reach out to us at info@tectle.com and we’ll guide you through the quick and easy return process — no hassle!